Damages and Shortages
Every item is inspected carefully prior to shipping. If you receive any damaged or re-taped packages, you must inform the carrier upon receipt of the shipment and note the damages when you sign for the shipment. This will enable us to put in a claim with the carrier. No claims for damages, shortages or incorrect items will be considered unless we are notified in writing within 2 business days of the delivery date.
Shipping & Delivery
We are not responsible for local custom regulations, duties or charges for shipments outside the United States. We will not be responsible for any delays in fulfilling any type of order due to but not limited to unavailability of merchandise, delays caused by carriers or any other unforeseen circumstances. Orders received after 3:00 PM Eastern Time may be processed on the next business day. It is best if call in your Next Day / 2-Day orders or call us after the order is placed online.
Our carriers (FedEx, UPS, etc) makes a decision at their discretions to leave some package at your door without a signature and any package delivered by our carriers, with or without a signature is considered a valid delivery. If you do not want your packages left at your door, you must call us and require a signature for an additional charge or you will be responsible for any loses. We also require a signature on larger orders and certain items which can not be waived without a prior arrangement.
All refused orders are subject to a 15% restocking fee plus the shipping & handling charges (shipping & return).
To receive credit for your returns, all returned items must be in their original packaging and properly packaged for shipping. You will be responsible for any merchandise damaged while being returned to us. No merchandise may be returned without a Return Authorization Number (RA#). Any returns sent to us without a valid RA # noted on the package will not receive credit. No return or exchange will be accepted on any item after 7 days. All returns are subject to a 15% restocking fee plus the shipping & handling charges.
Extended warranties, labor and consumable items such as film, paper, chemistry, bulbs, CDs, DVDs, tapes, memory cards, software, etc. can not be returned for any reason.
Equipment, Printers and Special Orders
Cancellation return or exchange of orders or portions thereof will not be accepted after orders are placed for any equipment, printers or special order items.
Title to Merchandise
Title to all merchandise purchased from us remains ours until fully paid. The acceptance by us of notes or other commercial paper made by the purchaser or third parties and/or the institution of suit and entry of judgment thereon shall not divest us of such title until said note(s), paper and/or judgment have been fully paid. All credits for payments by check or note are subject to collection.
We make no warranty of merchantability of fitness, and no other warranties or representations, expressed or implied, with respect to any merchandise. We shall not be responsible for any labor charges or consequential damages due to the defects therein. The respective product manufacturers are solely responsible for any warranties or defects in their products.
Failure of the seller to object to provisions contained in customers purchase order or other communications shall not be deemed a waiver of the terms or conditions hereof nor acceptance of such provisions. No oral statements, warranties, representations, stipulations or terms have any binding effect or be any part of the contract whatsoever.
Notice of Changes in Company Structure
The purchaser will be responsible for any legal ramifications if they fail to notify us in writing of any changes in their company structure such as ownership, name, Tax ID number, etc.
Credit Card Disputes
You here by accept that any disputes, which may arise on any transaction is to be referred to us, and not to the credit provider.
Purchaser agrees to pay 1.5% monthly finance charge on late payments plus all fees in case of collection. There will be a $25.00 service charge for returned checks regardless of the amount.